Shipping and Refunds
Shipping
Homepeel uses top quality trackable delivery services.
Within 2-3 days of placing your order; you will receive via email your tracking details.
Our shipping rate is
- $9 AUD for Australia
- $25 AUD for the rest of world
We offer free shipping worldwide for purchases over $100.
Want FREE shipping? Purchase through our VIP Program. Get a 10% discount and pay no shipping fees. No lock-in contract and you can cancel anytime.
Delivery within Australia takes between 2-5 days.
International Delivery takes between 7 – 14 days (depending on the country and customs requirements)
Refunds
Homepeel’s main priority is to have happy and satisfied customers. If, for any reason you are not happy or satisfied with your products. Please see your options below:
Changed your mind
If it is a matter of changing your mind, then we are happy to exchange the item for you. We just need you to pay postage costs and send the original item(s) back to us in perfect and unopened condition (make sure it is packed well when you send it so it doesn’t get damaged in transit).
FIRST email us at returns@homepeel.com.au and explain your situation. Please do this within 14 days of receiving the item.
Defective Item
If you have received an item that you believe to be in any way not perfect, please email us at returns@homepeel.com.au along with a photo of the product in question and we will provide you with a credit. Please do this within 14 days of receiving the item.